Privacy Policy

Uptrick respects the privacy of information that identifies you or can be used to identify you ("Personal Information"). We want you to understand how Uptrick collects, processes, and protects your Personal Information, and how you can exercise your privacy rights in compliance with applicable laws, including those in the United States, Canada, the European Union, and other jurisdictions where we operate ("Data Privacy Laws"). This Privacy Policy ("Policy") governs our processing of Personal Information.

Children

Uptrick does not knowingly collect or process Personal Information from individuals who are minors in their jurisdictions of residence ("Children"). Children should not provide any Personal Information to us, and individuals should not provide Personal Information about Children. If we discover or are informed that we have collected Personal Information from Children, we reserve the right to delete it from our systems.

Data Privacy Officer and Contact Information

For questions about Uptrick’s processing of your Personal Information or this Policy, please contact our Data Privacy Officer as follows:

Data Privacy Officer
Email: support@uptrick.io

Personal Information We Collect

Uptrick provides technical indicators (both free and premium) that can be used with financial tools like TradingView ("Products") to users who create accounts with us ("Clients"). In providing these Products, Uptrick may collect and process the following category of Personal Information:

  • TradingView Username: Required to provide and manage access to our Products.

We only collect the TradingView username that you provide directly when subscribing to our Products.

Sensitive Personal Information

Uptrick does not knowingly process sensitive Personal Information (e.g., health data or racial/ethnic information). If we become aware that sensitive Personal Information has been collected, we reserve the right to delete it.

Legal Bases for Processing Personal Information

Uptrick processes Personal Information to fulfill contractual, legal, and business obligations, including providing Products to Clients. Where required by Data Privacy Laws, we obtain consent for specific uses of Personal Information.

We process Personal Information to:

  1. Provide, maintain, and enhance our Products;

  2. Fulfill requests when you subscribe to our Products;

  3. Communicate with you about our Products;

  4. Offer support and respond to inquiries;

  5. Ensure the security and integrity of our Products; and

  6. Comply with legal obligations.

Disclosure of Personal Information

Uptrick does not sell or share Personal Information. We may share your Personal Information with:

  • Legal or regulatory authorities, if required by law;

  • Entities involved in a business transfer, such as a merger or acquisition.

Privacy Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Access: Request a copy of your Personal Information.

  • Deletion: Request the deletion of certain Personal Information.

  • Consent Withdrawal: Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@uptrick.com. We will verify your identity and respond within the timeframes required by applicable laws.


Cookies:

Uptrick does not use cookies or track user preferences or activity on its website. We do not store or collect any information beyond the TradingView username you provide.

Data Retention

Uptrick retains Personal Information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

Automated Decision Making

Uptrick does not use automated decision-making processes that significantly impact users.

Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. The updated Policy will be posted on our website with the last updated date.

Questions or Concerns

If you have any questions or concerns about this Policy or our data practices, please contact our Data Privacy Officer at support@uptrick.io.

Last Updated: December 20, 2024